You mentioned wanting to sit down and map out how things actually run — invoicing, scheduling, all of it — so it isn't all in your head. This is the first one, done for you. It's built from my notes on our conversation. If a step is off or out of order, tell me and I'll correct it — this should be right before it's useful.
Worth separating first: there are two purchasing paths running side by side, and they behave completely differently.
The receipt is final — nothing else is coming. Photo goes into QuickBooks, the details come off it automatically, done. This path already works and shouldn't be touched.
Placed at the supply house counter or online. Fulfillment gets split, billing gets split, and nothing lands in the books until month-end. This is where the hours go.
Seven steps from order to books. Filled dots mark where the time goes. Green tags are working as they should and stay exactly as they are.
Every number here came from you. Nothing on this page is an industry average.
Four friction points — but only one is really a cause. The other three follow from it.
Paying per shipment is what fragments the statement. Split fulfillment only becomes three separate charges because the card is hit as each piece ships instead of invoiced once. Billed monthly, the same order is a single line.
Nothing carries the order number onto the card. The statement shows a supplier and an amount — no order number, no job name. So the connection gets rebuilt by hand each month, from memory and arithmetic.
Nothing flows into QuickBooks on its own yet. The card feed is the piece that would change that — it's included in what you already pay for, and it's a ten-minute setup.
It isn't accuracy — it's hours, and they're yours. The double-check catches the mistakes. What this costs is time on the one part of the process that can't easily be handed to anyone else.
And there's a document already arriving that nobody's using. Every online order sends a confirmation with the order number and the total, and every shipment sends another. The paperwork you skip at the counter is landing in your inbox instead.
In this order. Nothing needs buying until the first round is done — there may not be much left after it.
All three are included in QuickBooks Online at every plan level. Nothing here is an upgrade or an add-on.
Suppliers that bill contractors monthly send one statement instead of charging per shipment — which means there's nothing left to match, because nothing came apart. Worth asking your rep what's available at the three or four where this comes up.
Said plainly: if paying on the spot is deliberate — cash flow, staying out of debt, rewards on a heavy materials spend — then we skip this entirely. It's your call, not mine. I'd just rather the option be on the table before anything gets spent elsewhere.
You sketched this yourself, and you sketched it right — pull in the supplier data and the card statement, let it group the charges that add up to an order, then put a review step in front of you before anything posts. That last part is the reason it would work. Most tools in this space get it wrong by posting automatically.
It's also the most expensive way to solve a two-to-three-hour problem, and I'd rather not build something the first round makes unnecessary. You said not to push too hard on this one — agreed. We do it in that order.
You mentioned coming across some software that might handle this. Here's what's actually out there and how it lands for GTZ:
Three tools looked at, and the recommendation is to buy none of them. What's already included in your QuickBooks covers this. If it leaves a gap, that's when we talk about what fills it.
That's one process. You named the others yourself — the ones that still live in your head.
You made the point yourself and it's the right one: there's no use adding AI on top of processes that aren't solid yet. Mapping comes first, tools come second. That's the order — and the mapping is the part I do.
Depending on whether you want one thing handled or someone in your corner as this keeps going.
Exactly what this page is, applied to whichever process is costing you the most right now. Pick one, we map it, you keep it.
I stay on as the person who works out how AI fits your business. Two forty-five minute calls a month, and everything between them is mine to handle.
Both are month to month. No contract, no minimum — stay as long as it's working. And before any work starts we agree the targets in writing, in hours and in dollars, then track them as we go. If we don't hit them, you get your money back in full.
Ninety reviews at five stars, and nearly every one of them says your name. You built that. What's in your head is the reason it works — it just deserves to exist somewhere other people can reach it.
That's the whole job. Everything you know about running GTZ, written down, backed by tools that carry the weight for you instead of adding to it. Same standard of work, without all of it running through you.
This page took one conversation. There's a lot more where it came from — and I'd like to be the one who helps you build it.